Frequently Asked Questions

  • How can I book a holiday home on your website?
    Booking a holiday home on our website is a straightforward process. Firstly, use our searchbar to input your desired location and dates. A list of available holiday homes will appear for you to browse through. Once you have found a home you would like to book, click on the "Book Now" button and follow the steps to complete your booking. You will then be asked to provide personal information and payment details. After the booking is confirmed, an email confirmation will be sent to you.
  • What payment methods can I use to book a holiday home?
    We accept a range of payment methods to facilitate your booking process. You can pay with major credit cards, debit cards, PayPal, and other secure online payment platforms. All transactions are encrypted to ensure your information is protected.
  • Are pets allowed in the holiday homes?
    Policies regarding pets vary from home to home. You can find this information in the property description under the amenities section. If you are planning on bringing a pet, please make sure you let us know beforehand by emailing info@oxservices.co.uk - thank you!
  • What should I do if I need to cancel or modify my booking?
    If you need to cancel or modify your booking, log into your account and go to your bookings page. Find the booking you want to change and click on "Modify Booking" or "Cancel Booking" Please note that each holiday home has its own cancellation policy, which you agree upon during the booking process. Make sure you understand the terms before making any changes.
  • Can I list my own property as a holiday home on your website?
    Absolutely! We are always happy to welcome new hosts. For further information on pricing as well as our terms & conditions, go to www.oxservices.co.uk or contact us at info@oxservices.co.uk.

If you have any other questions not mentioned in our FAQ, please do not hesitate to contact us!